Contact us
Spotted a broken link or a date that looks wrong? Tell us and we'll fix it.
How to reach us
Email [email protected] — that's the quickest way to reach a person. We're also on X as @RenaissanceWT and @CowboyCarterWT.
Worth getting in touch about
- A ticket button is broken, or drops you somewhere unexpected.
- A date, venue, city, or artist detail looks wrong.
- A provider link behaves oddly.
- Anything about the site, the guides, or an artist page you'd change.
What helps us fix it faster
Send the artist, the date, the venue or city, the page you were on, the ticket link if there was one, and a line on what looked wrong. That's usually enough for us to reproduce it.
What we can't help with
We don't sell tickets, so we can't do anything about an order, a refund, a transfer, a delivery that hasn't turned up, a payment problem, or an account you're locked out of. Those all have to go to the ticket site you bought from — the one on your confirmation email.